Last updated: September 2026
You can delete your ljtranslate account and the data tied to it at any time. Two ways, both free and immediate.
Open Settings and choose "Delete my account". The app asks once to confirm, then removes the account on our servers and signs you out. Nothing to email, nothing to wait for.
If you no longer have the app, write to info@xeitotech.com from the address you signed in with, or tell us the address you used. We delete the account and reply to confirm, normally within a few days.
If you only used the free trial without an account, we can still remove what the app recorded: send us the device identifier shown at the bottom of the app’s Settings screen, or, if the app is gone, say so and we will explain what we can and cannot find.
Your email address, your sign-in tokens, your remaining allowance, the product events tied to you or your device, and any subscription interest you registered.
A record of how many seconds each translation session was billed, with nothing on it that identifies you, because we reconcile those against our supplier’s invoice. And the keyed hash of your device, pointing at no account, so the one-off free trial cannot be claimed again by deleting an account and signing up afresh. Encrypted backups can hold a deleted account for up to twelve months before they expire.